Product Care Guide

Traditional Art products are handmade using natural materials and traditional artisanal techniques. With proper care, they can remain beautiful and durable for many years.


General Care Recommendations

We recommend handling all products carefully and storing them in clean, dry, and well-ventilated spaces.

To help preserve their appearance and quality, avoid prolonged exposure to:

  • excessive moisture
  • direct sunlight
  • extreme heat
  • aggressive cleaning products
  • humidity or mold
  • abrasive surfaces

Care for Wool & Textile Products

To preserve the appearance and durability of handmade wool products:

  • gently shake or air the product regularly to remove dust
  • vacuum carefully using low suction when appropriate
  • clean spills promptly using a dry or slightly damp cloth
  • avoid rubbing or aggressive scrubbing
  • use mild detergents suitable for wool or delicate natural fibres
  • avoid bleach, harsh chemicals, or steam cleaning
  • dry flat away from direct heat or sunlight
  • store in dry and ventilated conditions

Professional cleaning by specialists experienced with handmade textiles is recommended whenever necessary.

Care for Handmade Masks & Decorative Objects

Due to their handmade and delicate nature, decorative masks and ceremonial objects should be handled with care.

We recommend:

  • using only dry and gentle cleaning methods
  • avoiding impacts or excessive pressure
  • protecting products from moisture and humidity
  • storing products away from direct sunlight and strong heat sources
  • avoiding water, sprays, solvents, or aggressive cleaning products

Important Information

Natural materials may evolve over time. Slight softening, texture changes, fibre movement, or small visual variations are normal characteristics of handmade artisanal products.

Damage caused by improper handling, storage, cleaning, transportation, or use contrary to the care instructions may affect warranty eligibility.

Contact

For product care questions, please contact us at:

Phone: +40 724 365 313
E-mail: support@traditionalart.store

For inquiries in languages other than Romanian, we kindly ask that you contact us by e-mail.

For complete legal information, please refer to our full Terms & Conditions here.